Reply to Reviews Manually
-Stay in touch with patients
-Create a positive online image for potential patients
-Gain SEO advantages by signaling to Google that your practice is actively managed
- Go to "Reviews" in your GetSetPro dashboard
- Optional - Select
to narrow down reviews to only those that still need a reply - Select
to auto-generate a HIPAA-compliant reply to a review - Optional - Select
to choose a different auto-generated reply - Optional - Enter your own custom reply to replace the auto-generated reply
- Select
when done
Reply to Reviews Automatically (Recommended!)
-Automatic replies to 4 and 5 star reviews
-Uses a library of responses to not be repetitive
-Still requires you to answer to negative reviews manually
- Go to "Reviews" button in your GetSetPro dashboard
- Select
- Select "Review Settings"
- Under "Replies," select
Review Replies Library
- Customize your review response library
- For manual and automated replies
- Go to "Reviews" in your GetSetPro dashboard
- Select
and then "Manage Replies" - Select
to edit an existing reply - OR select
for a new reply - Select
to set review stars for this reply - Optional - Select
to only use this reply where the reviewer left a comment - Edit or insert text for your auto-reply
- Select
when done - Optional - Select
to remove an auto-reply
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